Refund & Cancellation Policy

If you are not satisfied, ask for a refund within 7 days of your first annual payment and we will refund it in full, provided no scheduled client delivery has been sent on that subscription.

You can cancel at any time from the Billing page or by email. Access continues to the end of the period you have paid for. We do not pro-rate a part-used annual or monthly period outside the 7-day window above.

We send a renewal reminder before a subscription renews. If a renewal is charged in error, tell us within 7 days and we will refund it.

If a fault on our side leaves the service unusable for an extended period and we cannot fix it, we will refund the unused part of your subscription.

Email enquiry@pinnacleconsultancygroup.in from your registered address with the payment reference. Approved refunds are made to the original payment method through Razorpay and usually reach your account within 5 to 10 working days. GST charged on the invoice is refunded with the fee where the law permits.