Terms of Service

The trial runs for 30 days and starts when you connect your first GSTIN, not when you sign up. It includes up to 3 GSTINs with every Professional feature.

We never ask for a card and nothing is charged automatically. One trial is available per GSTIN. When the trial ends, portal connections are disconnected and your data stays read-only for 30 days so you can export your reports and choose a plan. If you want it deleted sooner, email us.

During a trial, scheduled automatic syncs run less frequently than on a paid plan; you can refresh any client on demand.

Pinnacle GST360 retrieves GST return data through Alankit, a GSTN-licensed GST Suvidha Provider, and presents analysis, anomaly findings with statutory references, registers, return reports and invoices you create in the tool. Firm owners and admins can also prepare and file GSTR-1 and GSTR-3B, including nil returns, using EVC.

Live filing requires a recorded client authorisation, books reconciliation, internal approval and portal validation. Dry-run mode lets the firm prepare and review a return without submitting it. The service retains the ARN, filed figures and the identities of the preparer, approver and filer. It does not generate e-invoice IRNs or QR codes, create e-way bills, or support DSC filing; return filing uses EVC only.

The findings and statutory references are decision support for a qualified professional, not tax advice and not a substitute for your own judgement. You remain responsible for what you file and what you advise your clients. Statutory content is dated on screen and in exports; law changes, and you should confirm a position before acting on it.

• Connect a client's GSTIN only where you are authorised by that client to access their GST portal data.
• Obtain and record the client's authorisation before live filing, and take responsibility for the figures your firm reviews and approves.
• Keep your sign-in credentials confidential and manage your team's access.
• Use the service within the GSTIN and seat limits of your plan.
• Do not attempt to resell portal access.

Plans are billed annually or monthly in advance in Indian Rupees, exclusive of GST, through Razorpay. Prices quoted on the pricing section apply at the time of purchase. Existing subscriptions keep their agreed amount until renewal.

Refunds are covered by our Refund Policy.

Retrieval depends on the GST portal and the GSP gateway. When the portal or an operation is unavailable, the affected report shows a note naming the period and operation rather than a misleading zero. We do not guarantee uninterrupted availability of third-party systems.

To the extent permitted by law, our aggregate liability is limited to the subscription fees you paid for the 12 months preceding the claim. We are not liable for interest, penalty or tax demanded from you or your client, which follows from filings you control.

You may cancel at any time; access continues to the end of the paid period. We may suspend an account for non-payment or misuse. These terms are governed by Indian law, with courts at Hyderabad, Telangana having jurisdiction.